Shipping and Delivery Policy

1. Introduction

At Karpaga Lakshmi Charitable Trust, we aim to ensure that all physical materials, acknowledgment receipts, and other items related to our charitable activities are delivered to our donors and beneficiaries promptly and securely. This Shipping and Delivery Policy outlines the procedures, timelines, and terms related to the shipment of materials or items associated with our activities, including those provided as part of donation acknowledgments or trust-related initiatives. For any inquiries, please contact us at klcharitabletrust@gmail.com or call us at 9362012305.

2. Scope of Shipping and Delivery

This policy applies to the delivery of physical items such as donation receipts, newsletters, event materials, or promotional items sent to our donors, supporters, or beneficiaries. It also includes any specific items requested or contributed as part of our welfare initiatives. We strive to ensure timely delivery while maintaining transparency and communication throughout the process.

3. Shipping Process

Once a donation is processed, or an item is requested, we initiate the shipping process promptly. The steps involved include:

• Confirming the donor's or recipient's shipping details to ensure accurate delivery.
• Partnering with reliable courier services or postal agencies for secure shipment.
• Providing tracking details (where applicable) to donors or recipients for real-time updates on their delivery status.

All shipping details are handled with utmost confidentiality, and no information is shared with third parties without explicit consent.

4. Delivery Timelines

We aim to dispatch all items within 3-7 business days of receiving a confirmed request or donation. However, delivery timelines may vary depending on the location and availability of courier services. For remote areas or international deliveries, the timeline may extend to 10-15 business days. Donors or recipients will be informed promptly in case of any delays or disruptions in the delivery process.

5. Shipping Charges

As a charitable organization, we strive to minimize costs associated with shipping and delivery. For most items related to donations or charitable initiatives, shipping charges are covered by the trust. However, for certain specific or bulk shipments, minimal shipping fees may apply, which will be communicated clearly during the request or donation process.

6. Lost or Damaged Shipments

While we take all necessary precautions to ensure the secure delivery of items, there may be instances of lost or damaged shipments. In such cases, we encourage donors or recipients to contact us immediately at klcharitabletrust@gmail.com or 9362012305. We will investigate the issue and arrange for a replacement or provide a suitable resolution at the earliest.

7. International Shipping

For donors or recipients outside India, international shipping options are available. Please note that customs regulations and additional charges may apply depending on the destination country. Our team will guide you through the process and ensure compliance with all legal and logistical requirements for a smooth delivery experience.

8. Contact Us

Your support is invaluable to our mission of building temples, providing free food, maintaining cowsheds, and supporting the elderly. If you have any questions, concerns, or feedback regarding our Shipping and Delivery Policy, please feel free to reach out to us at klcharitabletrust@gmail.com or call us at 9362012305. We are here to assist you and ensure a seamless experience.