Refund and Cancellation Policy

1. Introduction

At Karpaga Lakshmi Charitable Trust, we deeply value the generosity and trust of our donors. This Refund and Cancellation Policy outlines the conditions under which donations made to the trust can be refunded or canceled. Since donations are utilized to support our charitable activities, including building temples, free food donations, renovating old temples, maintaining cowsheds, helping the elderly, and welfare activities, we encourage donors to ensure the accuracy of the details before making a contribution. For any inquiries, please contact us at klcharitabletrust@gmail.com or call us at 9362012305.

2. Donation Refund Policy

Donations made to Karpaga Lakshmi Charitable Trust are used to fund our ongoing projects and initiatives. Refunds are typically not permitted once a donation is processed. However, exceptions may be made under the following circumstances:

• Duplicate donations due to technical issues.
• Incorrect donation amounts due to errors during the transaction.
• Fraudulent transactions reported by the donor or payment gateway.

If you believe you qualify for a refund, please submit a written request to klcharitabletrust@gmail.com within seven (7) days of the transaction. Include your full name, donation amount, transaction ID, and reason for the refund request. Refunds, if approved, will be processed within 10-15 business days and credited back to the original payment method.

3. Cancellation Policy

Donations made to Karpaga Lakshmi Charitable Trust are voluntary, and cancellations are typically not allowed. Donors are encouraged to review the donation details thoroughly before completing the transaction. In case of errors or technical issues, you may contact us immediately at klcharitabletrust@gmail.com or 9362012305 for assistance. We will review cancellation requests on a case-by-case basis and provide resolution where possible. Please note that once funds are allocated for specific charitable activities, cancellation requests may not be accommodated.

4. Errors and Disputes

We strive to provide a seamless donation experience on our website. If you encounter any errors during the donation process or wish to dispute a transaction, please notify us at klcharitabletrust@gmail.com or 9362012305 as soon as possible. Provide all relevant details, including the transaction ID, donation amount, and a description of the issue. Our team will investigate and work to resolve the matter promptly. Any disputes must be raised within 30 days of the transaction date.

5. Contact Us

Your support is invaluable to the success of our charitable initiatives. If you have any questions or concerns regarding this Refund and Cancellation Policy, please do not hesitate to contact us at klcharitabletrust@gmail.com or call us at 9362012305. We are committed to maintaining transparency and ensuring a positive experience for all donors.